There are different reasons for Google play services error, and we are going to discuss the different methods of solving this setback. How often do you see this error message? Did these tips help you fix the problem? Let us know in the comments.How to Fix Unfortunately Google Play Services Has Stopped Error What to do when Google Play isn't working.How to fix common Google Play Store errors.Make sure you back everything up before performing a factory reset. Once you've done this, go to the Backup & reset menu and tap the Factory data reset button at the bottom.Ĭonfirm that you want to do this, and your phone will be as it was when you bought it. Your data will be restored when you log back into your Google account.Tap Back up account to select which account you want your data backed up to.Now, make sure the Back up my data slider is on.Go to your Settings and tap Backup & reset.Once your data is backed it's time to do a reset. All of your data will be lost. So you should perform a complete backup beforehand. This is a drastic measure and there are consequences. If you're still facing problems after having tried all of the above, then you may have little choice but to do a factory reset. Perform a factory reset Perform a factory data reset on your smartphone Disable it, then re-enable it and see if the error still occurs.ħ.Locate Download Manager and open App Info.Sometimes, the " has stopped" error, can be related to the Download Manager app. To disable automatic updates, go to your Google Play Store app settings and deactivate automatic updates.ĭisable auto-updates in the Google Play Store settings.You should still remember to manually update your apps anyway, when it's more convenient for you to handle the potential errors that may follow. This error often happens after an app has been updated, so if you turn off automatic updates from the Play Store, the surprise problem won't happen as often. In other words, you won't lose any progress you've saved. This will bring all of your apps' settings back to square one, but it won't delete any app data. © NextPitĪnother option would be to go to the Settings > Apps > All and reset the app preferences (the option for this is found via the three-dots / hamburger icon). Restarting Google Services Framework could fix the error. On the App info page, tap Storage, then Clear cache.Scroll through the apps and select Google Services Framework.Tap the 3 dots in the upper right corner and select Show system.This method will delete your Google Play Services preferences and settings but they are easy to assign again afterwards you probably won't even notice it has happened. If clearing the cache and data for a particular app, or even uninstalling it, doesn't work, there is another quick solution you can try. Clear app cache or clear app data: what's the difference?.If neither solution proves fruitful, the next step is to try uninstalling the app (which can be done from the same page as clearing the cache and data) and reinstalling it later.Īfter clearing the app cache and data, try uninstalling and reinstalling the problem app. You will find the Clear data (or Clear Storage)button above Clear cache (see the picture below, right).This means that you will lose any game progress or chat conversations, etc., so you might want to back up your app data first. If that still doesn't help, you can clear the data for the app, too.Tap the app and then tap Storage and on the following page hit Clear cache.Go to Settings > Apps and find the app in question.If you notice that the error message pops up repeatedly when you try to launch a particular app, then chances are that this app is the cause of the problem. Just hold the side power button for a few seconds and you'll get the option to restart your device.I see some eyes rolling back there, but turning the device on and off again is always the first thing you should try in a situation like this. Clear the cache of the troublemaking app.Have you tried turning it off and on again?.So, take a deep breath and follow our instructions below carefully to get things working again. Certain devices from previous generations, such as the Samsung Galaxy S6 or the HTC One M8, can be particularly prone to this error, but however, the problem can happen to anyone and the solutions are the same.
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